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WEBconference applications for service

Problems

Of course, the users have to read the training material; understandably, the reading can be monotonous. However, producing step-by-step videos for the purpose of instructing does not make economic sense. This is especially difficult if the user seeking assistance is extremely ill-informed.

Solution

An after-sales service team puts together technical demonstration online to explore and explain the problem. A panic button on the WEB site connects the client to a meeting room from where the presentation is made, simultaneously, by an agent. The agent might ask the client to go to a specific page of a knowledge database; for example, the one that describes step by step all the steps required to complete anoperation. Also, the usual questions, the FAQ (Frequently  Ask Questions), are put together on prerecorded help clips that the clients can consult, as free service, 24 hours a day, 7 days a week.

Results

The audio-visual is without doubt the most powerful of all media. The television and cinema are proof enough for this. The level of comprehension is manifestly superior as is the level of satisfaction of the clientele. By converting part of the technical assistance requests to self-service, the cost per client can be lowered, thus enabling more resources to be available for the more difficult cases. Thus, with us, long distance technical support, in telework, is available just a click away.

Automatic Wealth: The Internet Makes It Possible

Attaining wealth and prosperity is a dream most everyone has, but few ever achieve it. Why? The average person is stuck in a rut with a job they dislike and overwhelming debt. This cycle is hard to break, but many people are breaking out and achieving their financial goals through the Internet. The Internet has made it possible for millions of people to create automatic wealth, and there's still room for you! Here's how you can discover your Internet wealth dreams.

Create Wealth, Not Just an Income

With the Internet, the opportunity is there for you to create automatic wealth, not merely an income. You can build one automatic business or several until they reach prosperity - right from your own home computer. The Internet creates the ultimate wealth package because it's so vast in the number of people that use it, but yet, so personal in that one little niche market can earn you a fortune.

You can choose from thousands of business ideas and pick one small market to target for your business. A small market online, however, can mean big dollars for you because it might contain thousands or millions of prospects around the world. The Internet connects you to the outside world and doesn't limit you to those who drive or walk past your local store location.

Automated Business

Another reason it's more feasible to achieve automatic wealth online is because you can have an automated business. Automated means it can run on auto-pilot once you design your website and set things in motion. You can receive automated payments through online forms. You can automate an e-zine (email newsletter) to your customers. You can automate electronic products by email such as e-books or training materials. There are a number of ways to create automated wealth with an Internet business.

No Longer Wait for Paychecks

Another advantage of an Internet business is you can receive daily payments through your website. Many online business owners accept credit cards or use a third party payment processor such as PayPal or StormPay to accept payments from their customers. Through these venues, money goes directly into your account. This gives you a steady cash flow for your business so you can have capital for your income, business promotion, and inventory.

Tips to Build Automatic Wealth

*Use your free time at home to surf the Internet and find business opportunities that interest you.

*Join with one or a few others who are already successful so you can learn the basics of online business. Even if you need to make a small investment, it could be well worth the training you'll receive.

*Decide on a business that's right for you and schedule daily times to work on your business - promoting, analyzing, and building.

*Keep building until you've acquired enough automatic wealth to quit your day job!

Whatever Internet business you choose, remember that it takes patience and consistency to build an online business, just as it would any other type of business. The main differences are that you can work from your home as you're building the business, you can set your own work schedule, and you can earn a lot just by reaching a small niche market for almost any popular product. Start today with your new online business, and you too can soon realize your dreams!

Fire Damage Cleanup

You've had a fire.  The fire department has come, put the fire out and all you see is one big mess. Upon closer investigation questions come.

I. What method do we use to remove the soot and charcoal to evaluate the damage?

- High pressure water blasting leaves behind water in electrical components, equipment and insulation, if not properly removed will cause unwanted corrosion and rot, increasing cleanup, damage and long term maintenance costs.

- Soda blasting leaves water and soda behind, which requires additional cleanup, increasing cleanup, damage and long term maintenance costs.

- Sand blasting leaves abrasive blast media behind, which if not cleaned up properly continues to cause damage in electrical components, gears and bearings.  It continues to fall from horizontal surfaces, cracks and beams years after the job is done, increasing cleanup, damage and long term

maintenance costs.

- Dry ice blasting is the ultimate surface cleaning process, it leaves no secondary waste stream behind.  The only cleanup after the dry ice blasting job is done is the removal of the debris caused by the fire.

II. How do we remove the soot, charcoal and smoke film from masonry and steel surfaces?

- Again this is an excellent application for dry ice blasting. Watch the movie clips on our web site  to see how dry ice blasting cleans soot, smoke and charcoal from different types of surfaces.

III. Will we be able to remove that awful smoke smell?

- The removing of the smell is accomplished by removing the smell source and/or sealing the smell source to encapsulate it. Dry ice blasting removes the soot, charcoal and smoke film, which is the smell source, from accessible areas.

- During a fire air currents carry smoke and soot into cracks, openings and areas not in close proximity to the fire itself, additional cleaning and/or sealing of these places and inaccessible areas may be needed.

IV. Can we accomplish our cleanup without adding hazards to our environment?

- Dry ice blasting is safe and environmentally friendly. Dry ice is pure CO2 in its solid state, it is in its gaseous state in the air around us. When we inhale our bodies use the oxygen and we exhale CO2. Green plants take CO2 from the air and give off oxygen.

- Dry ice blasting is non-toxic, non-conductive and there is no employee exposure to hazardous cleaning chemicals or solutions. Dry ice blasting meets the guidelines of the USDA, EPA, and the FDA.

Material Requirements Planning (MRP)

The first MRP systems of inventory management evolved in the 1940s and 1950s. They used mainframe computers to explode information from a bill of materials for a certain finished product into a production and purchasing plan for components. Before long, MRP was expanded to include information feedback loops so that production personnel could change and update the inputs into the system as needed. The next generation of MRP, known as manufacturing resources planning or MRP II, also incorporated marketing, finance, accounting, engineering, and human resources aspects into the planning process. A related concept that expands on MRP is enterprise resources planning (ERP), which uses computer technology to link the various functional areas across an entire business enterprise.

MRP works backward from a production plan for finished goods to develop requirements for components and raw materials.MRP begins with a schedule for finished goods that is converted into a schedule of requirements for the subassemblies, component parts, and raw materials needed to produce the finished items in the specified time frame, Thus, MRP is designed to answer three questions: what is needed? how much is needed? and when is it needed?

MRP breaks down inventory requirements into planning periods so that production can be completed in a timely manner while inventory level and related carrying costs are kept to a minimum. Implemented and used properly, it can help production managers plan for capacity needs and allocate production time.

Chairman Believes God Belongs in the Boardroom

Howard Jonas, founder and chairman of IDT Corp., was 14 years old when he started selling hot dogs on a street corner in the Bronx. Today, he runs a multibillion dollar telecommunications company that is listed on the New York Stock Exchange. What is the secret of his success?

The answer, he says, is in his religious commitment and the title of his most recent book, "I'm Not the Boss, I Just Work Here."

Jonas recalls that as a little boy his father told him how the biblical Joseph, a slave of Egypt, rose to be a master of Potiphar's house.

Potiphar was the prime minister of Egypt. Joseph, a lowly Hebrew slave, had one of the simplest jobs in the household - sweeping the floor. Yet, taking a break when more work could be done didn't seem right to Joseph.

One day Potiphar showed up particularly late and all of the servants had left, except for Joseph. Joseph was sweeping the floor just one more time. Potiphar realized that Joseph was a man he could trust because if this slave wouldn't "steal" a moment's rest from him, he certainly wouldn't steal from the household.

"I've kept this Joseph story in mind as I've built my company," Jonas writes. Jonas believes that people who not only accept but embrace life's challenges are truly actualizing God's will for humanity.

Personally and professionally, Jonas has had enormous success. "Success is not a reward," he writes. "Sometimes it's just a sign of having tried hard and often."

But he also has had more than his fair share of failures as he reveals in "I'm Not the Boss, I Just Work Here." Jonas candidly shares with readers a time in his life in which he struggled with severe depression. Jonas says he wrote this book hoping to inspire and encourage others by the example of his response to adversity and the strength of his relationship with God.

Standardising is a head for all

The system about which one we speak, is the legal base, helping to realise the investment program of progressing of electric power industry. Each member of tendered system of technological association to network plants of new generation urged to make this process transparent and clear, based on general principles for all market participants. Therefore a major principle which one is mortgaged in these contracts , – standardising of this process as on periods of implementation of all stages of technological association, and on account of a board for it. It will allow to the generating companies to understand process of technological association even before realisation of the investment project, to recognise schedule more precisely the future costs.

What decisions and at what level on technological association generating plants are already accepted? What it is necessary to accept?

Here it is necessary to disjoint the decisions linked with technological association, accepted on a national level, and the intracorporate documents anyhow regulating this question.

As to maiden here corrections in the law "About electric power industry" have fundamental meaning, signed by the President of the Russian Federation on November, 5th this year. Actually corrections in a part technological association have made this process "public", much more transparent and regulated. As to technological association generation in the law now about it it is told as about separate "a class, a type" associations with the requests, including to rationing of petroleum products of periods and cost.

Coal Makes a Comeback

"You load thirteen tons and what do you get?" An abundant, clean, affordable source of power in the United States.

The United States is returning to coal to generate electricity. Long-dormant mines are being reopened to gather coal, which generates most of the electricity in the country. Why is coal once again such an important resource?

* Abundance of supply and demand. Currently, 51 percent of the electricity in the United States is generated by coal power and demand for coal is increasing. In the next 25 years, demand for electricity is expected to increase more than 50 percent. Meeting this demand will require that an average of 65 new power plants be built each year.

Fortunately, the United States contains 274 billion tons of coal that can be used to produce energy for homes and businesses. The coal in the United States could last for 250 years, much longer than either oil or natural gas, and has been proven a recoverable reserve.

* A clean energy source. Coal as a clean energy source? How can that be? Between 1976 and 1993, 38 coal technology projects known as Clean Coal Technology, were conducted. One such technology is a NOX (nitrogen oxide) burner, which is currently used or being installed in three-fourths of power plants that use coal. The result of these

technologies was a decrease in emissions from coal-generated electricity. Between 1980 and 2001, emissions of sulfur dioxide decreased 38 percent. Nitrogen oxide emissions decreased 32 percent and emissions from particulate matter (PM-10), a mixture of solid and liquid particles found in the air, dropped 25 percent.

* Affordability. The cost of electricity allows businesses to remain competitive. Businesses spend less on transportation and generation costs with coal than with natural gas or oil. Coal never needs to be shipped across the whole country because mines are located throughout the United States. Furthermore, the cost of coal-generated electricity is approximately one-fourth that of electricity generated by gas, partly because the cost of coal is more stable than natural gas. As a result, more businesses are turning to coal as a source of power.

Quest Minerals and Mining (OTC BB: QMMG.OB) has acquired and re-opened mines in the southeastern United States that were closed due to a downturn in the price of coal. The company's focus is on properties that produce quality compliance coal. In addition to selling coal to utilities and industries, Quest is seeking metallurgical coal to be used in steel production.

Making Money on the Internet is a Weird and Wonderful Game

In case you hadn't realised already, making money on the internet is a weird and wonderful game...

Despite the plethora of information available on specific methods and procedures that can

allow you to achieve a solid income online, so many people still struggle, many never

making any money online at all.

The reasons for this are many and varied but we're going to look at just a few today.

1. This is the biggest and least acknowledged of them all: Mental Influences - Most people

don't make the money they want because they have mental barriers that prevent them from

acquiring it.

Perhaps they think subconciously that if they have more money, they'll have to spend more money, or that they'll have less time to spend with their families or theyll become greedy or that they won't know what to do with the money or they will get robbed or some other outlandish negative consequence will arise.

These negative belief barriers must be broken down before someone can have the things that they conciously want be abundant in their life. Where you are is where you want to be, so the saying goes. If you've been trying a long time without making any decent money online, the 'inside' might be the first place to look.

2. Lack of a solid method - While there are a lot of ebooks and courses available on how to achieve the outcome of online income, many of them talk theory and fluff while only a few lay out a plan in exact step by step fashion. Either that or they, give you instructions but leave out just ONE vital step that makes it so difficult to complete the process.

3. Competing with the big guys! If you're getting started, its almost impossible to make money by competing against people who are twenty times more experienced than you. If you are just getting started and trying to sell internet marketing products, as an affiliate, as a product creator, using seo, using ppc, whatever the method, entering a market where everyone else is better than you is going to ensure you fail. Even entering other markets is futile, dog training, acne, pregnancy... they seem like niche markets but they are nothing of the sort.

People who succeed know how to effectively target niche markets and penetrate tiny but profitable crevices of the world wide web to find the easy money. That may just be one of the best pieces of advice a new online marketer could receive.

The point is, despite the loads of crap out there, despite the million ebooks, courses, memberships and reports on how to make money online with so little success, it CAN be done. With a combination of the right mindset and the right approace, anything, including making a truck load of cash while working from home in your undies can become a reality.

Effective Web Page Design for E-Commerce

The widespread availability of high-speed Internet access has resulted in ever-greater numbers of consumers making online purchases. This means that business owners of all stripes - from individuals working from home to big box mass merchandisers - can reach more buyers and can generate exponentially greater revenue than ever before.

There are many theories about and tips for marketing and advertising your online store, and marketing and advertising is certainly a consideration. But in focusing so much attention on marketing, many business owners neglect a fundamental aspect of successful e-commerce: web page design.

If you don't have a professional webpage design, it doesn't matter how much traffic you generate to your site because those visitors won't convert to customers. It's crucial to have a website that is compelling and that makes visitors want to stay long enough to buy. Here, then, are six tips to help your web design transform visitors into customers:

1. Keep it Clean. A professional web page designer will tell you that to keep your virtual storefront clean and free of clutter. It should be immediately clear to the visitor the types of items you sell without overwhelming them with dozens of hyperlinks, fonts, and flashing buttons and words. You can certainly incorporate a flash introduction in your web design, but if you do, give the visitor control. He or she should be able to bypass or pause the flash so that the annoyance factor is kept to a minimum.

2. Intuitive Navigation. Your website designer should think like your customer and design a navigation system that easily takes your customer from your home page to the product or products of interest. The fewer number of clicks it takes to get from point A to point B, the more likely it is that your visitor will make a purchase.

3. Search Functionality. Customers need to be able to find what they need quickly and easily. Allowing customers to search by keyword or product number is a great start. Going one step further and allowing "fuzzy" searches that will also return matches for common misspellings is even better.

4. Seamless Shopping Cart. Many e-commerce sites lose customers at the critical juncture between selecting items and committing to buy them. An intuitive and easy-to-use shopping cart is essential to the online shopping experience. Again, your web page designer should think like your customer and utilize a shopping cart that makes checkout a breeze.

5. SSL Certificate. If you're an online merchant, there's simply no getting around the need for an SSL certificate. With the problems associated with identity theft, your customers need to have confidence that your website is secure.

6. Leave it to the Professionals. When it comes to web page design, don't succumb to the temptation to do it yourself. Even if you have a web design program, you should hire a business web page designer to create your web site. Professionals have a variety of tools that will help your business succeed online, and will act as your partner in developing e-commerce solutions that will encourage visitors to stick around and purchase your products.