We could say that Unlock The Game™ actually takes the "middle ground" between passive and aggressive by being authentically unassuming, yet effective – and that this is the most stress-free and effective way to sell.
What do I mean?
I mean that you have to shift away from assuming that every prospect is a fit for your solution.
It’s sort of like the legal concept of "being innocent until proven guilty."
We can’t afford to make any assumptions about "fit" until our conversation with the prospect indicates that we’ve mutually arrived at that conclusion.
The aggressiveness that turns off prospects sets in when you assume, every time you pick up the phone, that you have a solution for them.
Your tone of voice and language gives them that message long before they’ve even had a chance to agree that they have a problem you might be able to help them solve.
But if you can manage to find that middle ground of not assuming anything while also communicating in a low-key, unassuming manner, you’ll discover a whole new effectiveness you could never have imagined.
Can prospects sense when you’re assuming too much?
Sure they can — because most of us have been conditioned to present or talk about our solution as a way to engage prospects so they’ll reveal their problems to us.
But that logic is completely flawed, because when you launch into your solution to someone who doesn’t trust you yet, all you do is allow them to pigeonhole you as a stereotyped "salesperson."
So how do you make this concept of being unassuming but effective a reality?
First, learn to start conversations by focusing 100 percent on generating discussions around prospects’ problems, rather than pitching your solution the second you hear an opening.
Second, learn to begin those conversations by converting the benefits of your solution into problems that your solution can solve.
Third, after you and your prospects have identified a problem or problems, you can then engage in a discussion about whether fixing those problems is a priority.
It’s only at that point that prospects have finally given you implicit permission to share your solution with them.
Jumping in with solutions prematurely will only land you back in the trap of being perceived as "aggressive."