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Best practices for eService

Preparation

On your WEB site, the internautes can ask assistance from an agent by clicking on the "chat" button, for instance. From that moment, the agent invites the client to a private demonstration by e-mailing or sending via Skype an invitation by a click or simply by showing an icon for a direct connection to a meeting room. Voice is broadcasted by telephone or even through Skype. As usual, the meeting room's customization with your logo and an adapted screen saver creates a friendly environment. When the agents are absent or outside the working hours, clients might consult, in broadcast, pre recorded assistance capsules. In fact, the list of available video clips might be displayed on the WEB page, in the main entrance to the meeting room.

Progress

When doing a private demonstration, Conferenceware's mainly used functionality is the screen sharing. It is used to make a software demonstration or sharing documents. Also, the presenter may send files and even a WEB page. If the need arises, another presenter, like a specialized technician, could join the WEBconference. Even more, a participant that may download on his/hers PC the Conferenceware trial software, could share his/hers own screen with an agent that could detect an error while manipulating it. At the end of a session, the client might be asked to share his/hers level of satisfaction by the means of a question addressed on that regard.

Follow up

The systematic recording of service WEBconferences and the possibility of editing its contents, with the objective of only saving the relevant segments, contributes to the constitution of an audio visual knowledge base. This is the first material of a training program in eLearning for your own agents along with a contextual help capsules library, on self-service. Thanks to the reports, the person responsible for the service might follow, daily, the client's level and mobilize his/hers team on a continuing improvement dynamics.

What Is An Affiliate Income?

An affiliate income refers to a check you can receive from a company each month that represents a percentage of the amount of money customers spend in purchasing that company's product or service. This is based on the customers that you refer to the company's website that actually do make a purchase. In order to get started in this type of online business, your first step is to find a product that you can write about and join a free affiliate marketing program for that product.

Once you find a product and a program that pays well, then you can get started in setting up a website related to it. There are many ways to look at the type of product that you get started with. Some affiliate marketing programs pay well, but you have to think of how many people will actually buy these products. You can look at products you know that people will buy and then do a search for affiliate programs related to these. Some examples of affiliate programs that will give you a second income are travel, fitness, books and home improvement products. There are also online education programs that pay well when it comes to an affiliate income.

With the world becoming a global village because of the cheap airfares being offered all over the world, travel destinations is one of the most commonly searched term on the Internet. Select a place that you can write about and join an affiliate marketing program such as Travelocity. Each time a customer purchases hotel, car or airline reservations as a direct referral from your site, you get paid. In the case of Travelocity, this is $5.00 for each purchase, so you would only need 20 people buying from your site to make $100. All you have to do is have a domain name and a website to get started. You can make money 24 hours a day while you are sleeping, partying or playing golf.

What is an autoresponder?

An Autoresponder is an Automated Internet Marketing tool.Like any other tool you will need to learn how it operates to take full advantage of its capabilities.

An Autoresponder sends programmed messages at specified intervals of time to recipients that are loaded into it.

The Autoresponder consists of 2 basic elements.

The messages that you compose

The list of intended recipients

Sounds simple Right?

The basic operation of an Autoresponder remains as simple as it ever was but there are many other factors that now affect the success of its use.There are a multitude of new elements to consider when using an Autoresponder.

Since using Autoresponder to send email has become popular so has the abuse of it. There are huge amounts of SPAM sent everyday and your messages get mixed in with all of it. So this makes you even more responsible for getting your message noticed.

The deliverability of your message will depend on several factors as outlined below:

HTML vs Text

Message Content/SPAM Filters

Number of messages sent per hour

Black Listing

The 2nd part of an Autoresponder is the prospect list. There are many list providers on the Internet. Some good and some not so good. Prices range from 2 cents to 40 cents per lead. It can be difficult to find a reliable source for your leads. You can ask around for referrals to lead providers that your friends or Upline have used. If that is not an option then look at some of the following factors:

How long has the company been around on the Internet?

What kind of Guarantees do they offer ?

Is their pricing competitive ?

What is their Google Page Rank ?

The bottom line is that you will need to do some testing to ultimately find out what works. It may take a few tries to find the right source for your leads.

The Value of Drop Shipping: How Much Are You Saving?

Now let's compare the length of time we would spend on an auction if we were to use Doba.

Because we are allowed to "hot link" to images on the Doba server, that saves us time right there since we don't need to upload images to an image hoster or to eBay. Let's conservatively say that it takes us three minutes to deal with images, though for an experienced person such as myself, it would probably only take 30 seconds.

Total time used so far: 3 minutes

Now for the item packaging and shipping. Oh, wait a minute; we don't have to worry about any of that! We simply place the order online. I can do that in about two minutes.

Total time used so far: 5 minutes

After submitting the order online, we're done! Five minutes and just two simple steps versus an hour. Which do you prefer? That extra 55 or so minutes can be used to list more auctions, do more research, or do any of the many other tasks that will make you more money (or allow you to kick back and enjoy the free time).

I have one more comment to make regarding drop shipping. Having done both drop shipping and the "standard" method of packaging and shipping items myself, I much prefer drop shipping. The truth is I absolutely HATE packaging, addressing, and shipping items. When I discovered drop shipping, it was such a relief to me that the value of it is far more than the simple calculation we did in the previous article.

For me, it's not just saving time that is of value to me. It's also less stress, and less hassle.

Google To Remove All Search Engine Queries After Two Year Period

In the wake of growing concerns about Internet security, Google announced recently that they will be implementing a new policy of data retention, which will involve the deletion of all search engine queries after a period of 18 to 24 months.

Google is the first major search engine to set such a time limit for information retention, and has pledged to begin this process before the end of 2007.  Search Engine query information can reveal much about an individual user, based on the number of queries about certain topics, which has recently sparked criticism of Googles previous policy of keeping these logs of information for an indefinite period.

In a statement released by the leading search engine, spokespersons for Google responded to this radical new policy change by explaining that it is in response to feedback form both privacy groups and government agencies, and that the new policy will provide better privacy protection for it’s users. The amount of time that queries will be kept before deletion, they explain, is the time period required by many foreign laws which state that user information must be kept for up to two years in the event that it is needed for any legal and or court proceedings.

Per this new policy of the deletion of search engine queries, Google will erase eight of the bits that form a user’s Internet Protocol, or IP address, which is identifies the computer used in a search engine query.  Google also has plans to make cookies, the small files that track user visits to certain websites, anonymous under the new policy. This amount of information kept, says the company, will help to improve services and aid in the detection of fraud, and will be used for no other purposes.

Retention of these search engine query records has been a much discussed and debated issue since the demand of the Justice Department that several websites turn over their query data.  Yahoo Inc, AOL Time Warner, and Microsoft Corp complied with this demand, turning over the information, to the dismay of many Privacy Advocacy groups. Google however fought this request in court and was allowed to provide a reduced amount of this user information.

Under this new policy, the disclosure of such information to any party becomes a non issue, since, in the words of Kurt Opsahl, attorney for the digital rights group, the Electronic Frontier Foundation you can’t disclose what you don’t have.

Washington DC Tours – Limo Tours

Wherever you go in the Virginia, Maryland, or Washington area, make sure that you book your ground transportation with 007limo.com.  When you are visiting a new area, the last thing you want to worry about is how to get to the places you want to go.  Our success is attributed to the fact that you, our customer, is our primary focus.  Our executive sedans, stretch limos, limo buses, airport buses, party bus, town cars, or limousines are suited to provide the elegant look and style that you deserve when you are visiting a new area.  Let 007 Limousine Service worry about how to get you there, while you sit back and arrive at your destination in the elegance, style and comfort you deserve.

If dining and nightlife is what drew you to this beautiful area of the country, you will find you have almost too many options for things to do.  Washington D.C., Maryland, and Virginia all enjoy a thriving dining culture and diverse nightlife.  Take advantage of any of our limousine services at 007limo.com to experience the Washington area nightlife in both luxury and style. Our downtown and stretch limousines will take you to each club or venue of your choice to ensure you experience these sights as a local would.  If you have a large group, be sure to take advantage of a limo bus, party bus, limo van, or SUV limo.  There is no group too large or too intimate that 007 Limousine Service can not accommodate.

If you are a history or culture lover, you will enjoy the world class museums and art venues that the Washington D.C., Maryland, and Virrginia area has to offer.  There is no better way to experience the ambience of this history mecca than through the experience of a town car, sedan, or stretch limousine to take you to any historical destination you desire.  Blend in with the history and culture of this area by enlisting a luxurious limousine or town car through 007 limousine services.  Attend live theater or musical performances at the Kennedy Center for the Performing Arts, and do so in style, with the convenience and elegance of a classic stretch limousine from 007 Limousine Service.

Whether you are into culture, religion, academics, the arts, or politics, 007 Limousine Service can ensure you experience the area in style with their luxurious limousines, limos, limo buses, limo vans, party limos, SUV limos, or town cars.  Whatever you want to do in the Washington area can be accomplished in the high end style you deserve, at one of the most competitive prices in the area.

We will provide any limousine service that you require at competitive and affordable rates.  007 Limousine Service drivers are on call to use their extensive knowledge of the Washington D.C. area to ensure that you have the best, most enjoyable limousine experience when you are in the nation’s capital and surrounding area.  007 Limousine Service provides point-to-point services from the moment you arrive in the Washington D.C. area, to the moment you are dropped off at your desired destination.

Beta in the Context of the Capital Asset Pricing Model

The economic model used for securities valuation and stocks are a part of the Capital Asset Pricing Model in terms of the expected return and comparative risk. According to the login which is fundamental for CAPM, shareholders are willing to take on extra risk only in case of additional expected return. As a result, the price for stock is negotiated of the free of risk security added to the risk premium which results from additional risk.

Formula of CAPM is Probable Security Return = Free of Risk Return + Beta * Probable Promote Risk Premium, Beta in this formula is the general risk which results from savings in a large market, for example, New York Stock Exchange.

In case of CAPM, Beta can receive a definition of the stock instability of a certain investment selection in relation to the economy. According to the definition, Beta of a market is 1.0, where separate stocks are assessed against the Beta’s market value. Risks which are associated with savings rise with Beta and, the other way, reduce if investment is not as risky. Beta, as the significant element of CAPM, expands proportionately with the price of funds discount rate, while the reduction rate is depressingly related with the current value of upcoming cash flows. That’s why, Beta is the main element in valuation of the company.

Beta coefficient is resulting from the analysis of linear regression. Beta coefficient is estimated from the income of a portfolio during a specific period of time and the profits from distinct asset during a particular period of time. The drop line consequent is referred to like the Security Characteristic Line. Betas are usually calculated by deep-rooted brokerage companies that are later published in a book of beta. It must be noted, that admission to such book if oftentimes limited to usual investors. Nevertheless, other online sources like Yahoo Finance as well have beta coefficients published and calculated. The value of Beta of 0.00 means that the stock is fresh and has no historic performance.

The power of the underestimated: Word-of-mouth Marketing

Word-of-mouth marketing is rarely the focus of a new businessperson seeking to gain more clients. Everyone wants to start an affiliate program or pay someone far too much to "manage their add campaign".

However, many of the biggest businesses choose to use word of mouth marketing instead of a pricey campaign. Google (gmail) and Amazon are two prime examples that I will explain later.

Expensive research has taught these companies that people believe their friends more than they believe billboards or commercials and so it has been proven to be one of the best marketing methods around.

Word of mouth is probably both the most successful kind of advertising and the most profitable. People naturally talk to each other and spread ideas, names and opinions. This article aims to show you how to use this to your advantage, how to make money from word of mouth.

1. Business Cards

There are many places online where you can order large quantities of business cards. If you use them to introduce yourself with people who aren't already friends and family then you are already spreading your businesses name.

It may feel contrived and a little cheesy but it works. Few people rip up business cards. They usually end up deposited on a kitchen table ready to be picked up when someone who runs your kind of business is needed.

Also, they bring your business into conversation. You don't need to promote it, just give them the card and you are increasing your brand recognition.

2. Tell-A-Friend Scripts

Online you often see on the side of websites a link called "tell a friend". This makes it so much easier to tell a friend about a website and therefore far more people do.

BY adding one of these links to the side of your website you are immediately increasing your ability to market though word of mouth. You are making your website word-of-mouth friendly and so you are likely to be talked about more, become better known and make more money.

A free "tell a friend" script can be found here:

http://www.javascriptkit.com/script/script2/tellafriend.shtml

All you have to do is copy and paste the script from that site somewhere in your websites html. Maybe at the bottom of the page. Try and pick somewhere near the rest of your links so that it isn't ignored. There we have it! Instantly better marketing.

3) Invite a Friend Offers

This is a strategy that many of the most profitable websites with the best marketing strategies online have used and I am about to explain it to you for free.

All you do is that you offer a discount for every person who invites a certain number of friends to your website.  This is a bit like an affiliate program only you pay them with a discount that does not affect your profits much rather than actual money.

This however is harder to set up. If your website runs a "membership" sign-in system then it will be easy to just get your web engineer to add this script.

If however you plan to run a more basic website set-up (like me) then this still is fairly easy. When you are setting up your shopping cart software (if you read my guide on it then you will be using the free one offered by Paypal) then just customize it to allow "comments" while ordering.

Tell people that if 5 people "comment" or mention their name and email address while ordering products then you will give them a 40% discount on their next purchase. This will form an incentive for people to use word of mouth to grow your business and thereby increase your customer base and potential profits.

4) Email, bulletin board and other signatures

Whenever you write anything online, sign it with your website address if you have one. This includes emails.

A prime example of how this has worked for one company is hotmail. At the end of every hotmail email it advertises the free service that they provide and so the y had to do less marketing because word of mouth gave them free advertising.

5) Buzz

Buzz is the modern term for when you do something exciting, edgy or different and people begin to talk about it - a lot.

While it is very difficult to tell you how to create a buzz for your product or website, I can tell you that you always need to be thinking out of the box.

Again, many very large and profitable businesses use this technique simply by doing something strange as seen in Burger King's "Subservient Chicken" campaign. To promote their new chicken sandwiches they created a website with a man in a chicken suit that would obey the commands that you typed. This was unusual, unique and interesting and so created "Buzz."

I wouldn't recommend doing things like that all of the time but when you are thinking of how to grow your business it is definitely something worth considering.

Office Cleaning Contracts | Janitorial Software | Office Cleaning Business

Here are a few ways for you to pick up more   office cleaning contracts  for your business. You can use these methods over and over again so that you can build a system that generates more office cleaning contracts consistently. That should be your goal. Considering you won't get every contract you bid on, you must know that the more quotes you provide to potential customers, the more potential contracts you will pick up.

Cold Calls:

This is a fantastic way to get more office cleaning contracts. Although I'm sure you probably hate talking to people on the phone, this is a little different. You are not going to be trying to close the sale over the phone. You simply want the chance to meet with the client so that you can present them with your proposal. That is when you will close the sale. And because of this, most potential clients will meet with you because they know that they are not under any obligation to do anything with you.

Newspaper advertising:

Advertise your business in all the local newspapers. Most people who own businesses look in there frequently for services they require for there businesses. One line ads won't really do anything in terms of return on investment. I would recommend something with some images that can stand out and grab the customer. Don't forget to include all your contact information.

Internet Advertising:

You can also advertise your website all over the internet. Look up local classified ad websites for your local area, and advertise your business in there as well. The great thing about advertising on the internet is that you can also add a link back to your website which is great for your web presence. It will also help with link exchanges, employee recruitment, and more. Use these 3 ways and pick up more office cleaning contracts.

The Importance of Building Demographic-Specific Business Leads

Everyone knows that without buyers, a product or service, no matter how innovative, will be useless. So where do you find buyers of your products and services? With today’s technology, creating consumer leads is easy. However, building direct mailing lists of targeted buyers is hard. This is where building business leads come in.

Business leads are important to any kind of company or individual seeking to earn from products or services. Without consumer leads, your marketing plan is on the wrong path. Sales leads allow you to target consumers who are interested in buying your product. They increase profitability of up to 70% because you no longer have to contact everyone and promote your product; instead, you go directly to those who are desperately searching for your product and services.

Creating demographic-specific sales leads allows you to target only those who are more likely to buy what you offer. When you build telemarketing lists or email lists, you can directly promote your products only to those who are interested, saving you time, effort and money in marketing. This way, your company can widen customer base without spending additional funds.

There are many ways to reach your target consumers through business leads. You can use mailing lists, email lists or telemarketing lists, depending on your needs. With just a few newsletters, promotional e-mail and other marketing techniques, not only can you single-handedly widen your customer base, you also increase sales dramatically in just a matter of days.

However, sales leads should be gathered with your target audience in mind. Meaning, your business leads shouldn’t be from just any list; instead, they should come from targeted mailing lists. As such, even new homeowners should be part of your email lists and telemarketing lists to ensure that all consumers who are more likely to buy your product hear about your promotion, products or services.

The importance of building demographic-specific sales leads can be used in any kind of business. Whether you’re managing an online store or you’re the marketing head of a huge company, these business leads could be your ticket to success. So if you’re having problems creating a solid customer base or increasing sales, then the best thing you can do is to find business leads through building telemarketing lists, email lists or direct mailing lists today and experience the dramatic increase in sales.